If you received the wrong quantity, or received against the wrong order, you can delete the receipt and do it again.
Deleting a receipt takes the stock back out of your inventory and reopens the order.
Delete a receipt
In the top menu, click Purchases.
Click the order number, then click the Receiving tab.
Click the receipt you want to remove — it will be numbered like RV1568.
Click Delete receipt.
Receive the order again with the correct details.
When you cannot delete a receipt
Brahmin Solutions will stop you in two situations, and both messages mean the same thing: the stock has already moved on.
"This receipt cannot be deleted because some items have already been used." Some of those units have been sold, shipped or consumed. There is nothing left to take back out.
"Insufficient stock to reverse receipt." The units are still physically there, but they are already promised to a customer order. Free them up first, or ask your manager to sort out the order that has claimed them.
In both cases, do not keep clicking. Use a stock adjustment instead, or raise it with whoever looks after your inventory.
Your cost will not go back to exactly what it was
Your item cost will not go back to exactly what it was. This surprises people, and it is not a fault.
Brahmin Solutions works out your average cost from the deliveries you have received. When you delete one, it recalculates from the deliveries that are left — not by rewinding to the old number. If any of that stock has already been sold, the two figures are genuinely different.
If the cost looks wrong after a deletion, check it against your remaining deliveries before assuming something is broken.
A better habit than deleting
Deleting works, but it leaves a gap in your records. If the mistake was small — a few units out — a stock adjustment is usually the tidier fix, because it records why the number changed.
Delete a receipt when the whole receipt was wrong. Adjust when the count was wrong.
How to know it worked
On the Receiving tab you will see:
the receipt gone from the list
the progress bar back down, for example from 100% to 0 of 12 (0%)
the order status back to Confirmed or In process